Aftermarket Services

The NextPhase team is committed to partnering with customers throughout the product lifecycle. Our value-added services extend beyond medical device design, development, and manufacturing to support an array of mechanical and software-driven electromechanical devices. Aftermarket services is another example of how we handle the complex details so you can focus on your core business.

Our aftermarket services include:

• Customer service phone support
• Product warranty service
• Trending data analysis
• Sustaining engineering and next generation products
• Product warranty service and repairs

We have the experience to:

• Manage scheduled preventative maintenance programs
• Execute global logistics
• Decontaminate biohazards from returned product
• Manage returned products using a robust quality system that captures root-cause issues and seamlessly executes the CAPA process