EMD after-market services

Electromechanical device (EMD) aftermarket services

The NextPhase team is committed to partnering with customers throughout the product lifecycle. Our value-added services extend beyond medical device design, development, and manufacturing to support an array of mechanical and software-driven electromechanical devices. Aftermarket services is another example of how we handle the complex details so you can focus on your core business.

Our aftermarket services include:

  • Customer service phone support
  • Product warranty service
  • Trending data analysis
  • Sustaining engineering and next generation products
  • Product warranty service and repairs

We have the experience to:

  • Manage scheduled preventative maintenance programs
  • Execute global logistics
  • Decontaminate biohazards from returned product
  • Manage returned products using a robust quality system that captures root-cause issues and seamlessly executes the CAPA process

Aftermarket service/product support

  • Arthroscopy and orthopedic surgery support systems
  • Battery-powered devices and battery charging
  • Dermatology systems
  • Diagnostic carts
  • Doppler ultrasound devices
  • Electrosurgical systems
  • Endoscopy devices
  • Fluid Management / Fluid monitoring systems
  • Laparoscopic / Hysteroscopic insufflators
  • Tissue ablation devices (RF)
  • Vision testing systems
  • Wireless systems data transfer and integration (WiFi /                Bluetooth® technology)

Have a question about aftermarket services support?